Sunday, February 12, 2012
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Related Comments
| Date | Friday, October 02, 2009 |
| Name | Walter Adamson |
| Company | Social Media Academy Australia |
| Position | Principal |
| Comments |
This is simply one of the best and most insightful and practical articles I have read on social media for business in a long time. We're delighted to see the exposure of the cross-functional Social Spaces Forum group comprising "personnel from eCommerce, PR, customer relations, product and service, marketing etc". This is exactly the structure and process we teach as our Social Media Team within a business. The rest of the article was also very very helpful. Virgin Atlantic are setting a high standard in their understanding and deployment of social media as an integrated business adjunct to their other customer experience and brand activities. The rest of the travel industry can certainly look up to them. Walter Adamson @g2m Social Media Academy, Australia http://xeesm.com/walter |
