Customers travelling on an Air France long-haul or medium-haul flight will make just one reservation when purchasing their trip. They will have just one ticket and a single point of contact for their trip by plane and train. For more flexibility, passengers will be able to check-in up to 15 minutes before the train departure time for their entire trip.
In Strasbourg and Paris-Charles de Gaulle, all passengers will be greeted by Air France agents. They will benefit from a free service for loading and unloading their baggage in a large dedicated area. Their bags will be labelled "priority" to facilitate connections.
At the airport, passengers will have easy access to terminal 2E or 2F, located a 6 minute walk from the station platform without leaving the airport. They will have access to dedicated baggage drop-off counters for more speed and fluidity.
More comfort and services
In the train, all passengers will travel in first class, whatever cabin they are travelling in on the flight, thus benefiting from additional comfort, a large personal area, a wifi connection and electrical outlets. In Strasbourg, a taxi service will be available to La Première (First) and Business class customers. Members of the frequent flyer programme Flying Blue can earn miles on the rail journey.
"By providing a simple and efficient service, we aim to facilitate and develop international connections from Strasbourg via our hub at Paris-Charles de Gaulle. This approach confirms our commitment to remain a strong presence in Alsace thanks to our flight schedule from Strasbourg Airport and a close collaboration with the SNCF" said Thierry de Bailleul, Regional Manager for Air France East.
On departure from Strasbourg airport, Air France currently serves 13 destinations with non-stop flights:
- To Paris-Orly (6 daily flights) / Paris-Charles de Gaulle (4 daily flights)
- To the French regions: Bordeaux, Lille, Lyon, Marseille, Nantes (3 daily flights), Nice, Toulouse (2 daily flights)
- To Europe: Amsterdam (3 daily flights), Rome (4 weekly flights), Vienna (3 weekly flights), Venice (2 weekly flights).