A new milestone was reached in the area of e-services when the combined Air France and KLM Internet check-in service went live. KLM passengers can now also check in online for Air France flights and…
A new milestone was reached in the area of e-services when the combined Air France and KLM Internet check-in service went live. KLM passengers can now also check in online for Air France flights and Air France destinations.
Passengers also stand to benefit from several improvements: swift access to reservations, a single boarding pass for the entire journey and Internet check-in options for more than 90% of all airports.
Passengers can check in online between 30 and 1 hour prior to departure. In some cases (for KLM flights to the US and for flights operated by Northwest Airlines from Amsterdam, Rome, Frankfurt and Mumbai), Internet check in is possible between 24 and 1 hour prior to departure. Travelers can visit klm site to check in for their flight, select a seat and print a boarding pass. After checking in, passengers traveling with hold baggage can head straight to the dedicated baggage drop off points at the airports.
Of all KLM passengers departing on an e-ticket from Schiphol, some 30% currently check in online. Internet check in is one of the fastest growing e-services offered by KLM and Air France.
At the start of this month, no less than 76% of all the tickets sold by KLM were e-tickets. With effect from May 2006, KLM accepts all e-tickets issued by its SkyTeam partners and vice versa. This means that from now, passengers only need a single e-ticket for flights operated by the different SkyTeam carriers.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
