LUXEMBOURG - In the hotel industry, customer satisfaction is everything. When booking using the Berlin-based hotel software provider HotelNetSolutions, you start by selecting the room and then proceed to payment. This is where Yapital has now been implemented: as of now, all hoteliers who use the OnePageBooking booking software and the VoucherBooking voucher shop module can offer their customers the option of paying with the new cross-channel payment solution: quickly, simply and securely by scanning a QR code with their smartphone. Or by entering the Yapital user name and password. The Novum Group, a customer of HotelNetSolutions, has already integrated this system at its 35 hotels.
"The collaboration with HotelNetSolutions opens up an additional market for Yapital", enthuses Nils Winkler, Chairman of the Board at Yapital: "Nowhere is customer satisfaction more important than in the hotel industry - so Yapital fits in perfectly". It is precisely in this sector that there are numerous areas of use for the cross-channel approach of Yapital, according to Winkler.
"OnePageBooking is synonymous with a modern, rapid and simple online booking experience. With Yapital, the hotelier offers its online guests an even higher level of service. In addition, the hotelier can also cater to completely new target groups", says Pardis Tehrani, Managing Director of HotelNetSolutions GmbH.