Luxury German hotel brand, King’s Hotels, has partnered with global online distributor, SiteMinder, to connect its properties with online booking channels from around the world.
Based in Munich, King’s Hotels has selected SiteMinder’s Channel Manager to connect its protel Property Management System (PMS) and IDeaS Revenue Management System to key local and international booking sites to drive an increase in online revenue and create business efficiencies.
The owner of King’s Hotel First Class and King’s Hotel Center, Hanna King, said: “SiteMinder has substantially improved our efficiency in managing online booking channels and reservations while helping us to grow our presence in the international market. SiteMinder’s first-class Channel Manager helps us every day to deliver real time rates and availability rapidly to many channels, freeing us to focus on excellent customer service. The set-up was very quick and smooth and the ‘can-do’ attitude’ of SiteMinder’s professional and multilingual support team was also very impressive.”
SiteMinder Business Development Manager in Germany, Zsuzsanna Albrecht, said SiteMinder was now delivering to King’s Hotels’ a ‘holistic’ online distribution solution that generated fast, seamless and cost-effective integrations with high-yielding booking platforms and source hotel systems.
“King’s Hotels came to us seeking a better way to manage its online distribution and we are delighted they have been able to use SiteMinder’s cloud-based software and robust integration capability to streamline their operations, increase productivity and open channels for new sources of revenue,” Ms Albrecht said.