App offers customers new features, improved design and functionality.
CHICAGO – United Airlines launched its all-new mobile application for the Android platform, offering customers innovative new features, smoother functionality and an improved touch-friendly design that enables travelers to access information more quickly and easily. The new Android app, available at united.com/mobile, follows United’s redesign of the mobile app for the iOS 7 platform, which the airline launched last year.
United optimized the mobile app for KitKat, the newest Android operating system. The app, which is available for the latest generation Android devices, updates its most popular mobile tasks and introduces new features for Android users, including:
- Travel cards for mobile boarding passes, MileagePlus cards, United Club cards and other frequently used information that customers may display on the home screen and easily swipe through.
- Travel wallet, which holds relevant information, including upcoming reservations and flight status notifications, in a single location and enables customers to use a simple swipe and save details to the home screen.
The new mobile app also includes all-new features unique to the Android platform, including the ability to rotate the screen, stack multiple boarding passes and utilize a new home screen widget. Similar to the iOS 7 version, the new mobile app for Android enables customers to view seat maps more clearly, purchase Travel Options and book award tickets on multiple flights.
“We are intensely focused on providing customers the digital tools that ensure they have a smoother, faster travel experience,” said Scott Wilson, United’s vice president of merchandising and ecommerce. “Our all-new mobile app and other digital upgrades offer travelers the information they need where and when they need it throughout their journey with United.”
Last year, United introduced its mobile app for Windows Phone 8. The airline will continue to update its mobile apps regularly and expects to launch more features on the popular iOS 7 app later this year.
United has also redesigned its airport check-in kiosk screens, offering customers better functionality and more ways to ensure a smooth travel experience. This summer, the airline will begin to introduce its all-new united.com website, providing customers a simplified, cleaner and consistent user experience across the airline’s customer-facing digital channels.
In 2007, United became the first U.S. airline to introduce mobile boarding passes, and it is the first U.S. carrier to offer mobile boarding at all of the domestic airports it serves. United currently offers mobile boarding at 55 international airports, more than any other U.S.-based carrier.
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
