The new ground-breaking Hamad International Airport (HIA) in Qatar was designed with customer experience at the fore.
DOHA, QATAR – Recently opened and already a reference for innovation and passenger experience in the whole of the Middle East, Hamad International Airport is now the airport with one of the largest number of ABC eGates in the world.
The new ground-breaking Hamad International Airport (HIA) in Qatar was designed with customer experience at the fore. The result is a world-class facility, where the concept of hospitality underpins everything. Unsurprisingly, a seamless, memorable passenger journey was also the motto for the implementation of a state-of-the-art Border Control process at the airport. Vision-Box, leader in Automated Border Control solutions and expert in Passenger Experience, was contracted by the NDIA Steering Committee as the partner in charge for the implementation of one of the largest number of eGates in one single airport in the world.
The 62 vb i-match eGates are already in use at the HIA, operated by Vision-Box’s front-end Border Control application, the vb inspector, and totally integrated with the advanced Identity Management Infrastructure of the Ministry of the Interior of the State of Qatar, ensuring the highest levels of security and efficiency.
The Vision-Box eGates were exclusively designed to meet the Hamad International Airport’s performance and meticulous design requirements. The multimodal capabilities allow for the use of face, iris and fingerprint as biometric identifiers. They ensure a speedy passage time with maximum accuracy, offering state-of-the-art Automated Border Control to several different traveller profiles, while making sure that the border is secure and that the passenger has a pleasant experience.
Jean-Francois Lennon, Director Global Business Development, Sales & Marketing at Vision-Box, emphasizes that this implementation represents the largest deployment of multimodal ABC eGates in the world, and on a single airport. Vision-Box feels honored to be part of this world premiere airport project. “The Middle East continues to represent an enormous potential. We’ve been witnessing an outburst of initiatives by Governments, Airports, Airlines and the private sector adopting digital identity as a means to improve security and efficiency, and also to provide value-added services to their citizens. We look forward to further contributing to their success, both through on-going Identity Management programs and other GCC initiatives, by continuously delivering stunning innovation and investing in local resources”.
Photo caption: Vision-Box eGates (Automated Border Control) in Gatwick South terminal.
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She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.
