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British holidaymakers have better reputation abroad than three years ago

A survey of hotel workers by an online travel agency in the UK has revealed that British holidaymakers are now seen in a more favourable light than they were three years ago, with tipping, general behaviour and politeness emerging as the most improved factors that have been taken into account.

New research by an online travel agency in the UK has revealed more about hotel workers’ opinions of British holidaymakers; and has suggested that the reputation of tourists from the UK has improved in the last three years in terms of their tipping habits and both politeness and general behaviour.

A survey of hotel workers by an online travel agency in the UK has revealed that British holidaymakers are now seen in a more favourable light than they were three years ago, with tipping, general behaviour and politeness emerging as the most improved factors that have been taken into account.

The team at sunshine.co.uk conducted the research as part of an ongoing study into the behaviour of British holidaymakers. The travel agency polled 500 hotel workers from popular territories for tourists around the world, including the Canary Islands, mainland Spain, France, Turkey, Greece, Portugal, Mexico, Italy, Egypt and the Balearic Islands. All hotel workers who took part had been at the same resort for at least three years.

Those taking part were asked to think about tourists from Britain that they had encountered whilst at work and were asked to compare their interactions and opinions of those from the UK at the present time to their experiences from three years ago.

First of all, the respondents were asked if British tourists were more or less generous with their tips to hotel staff than they were three years ago. 65% felt they were being tipped more generously by British holidaymakers now than they were three years ago; whilst 18% said ‘less generous’ and 17% said there had been ‘no change’.

Next, those taking part were asked if the British holidaymakers they encountered were more or less polite than they were three years ago, to which the majority, 54%, said ‘more’. 35% said there hadn’t been a change in the politeness of Britons, whilst 11% said they seemed ‘less polite’.

When asked a similar question, but in relation to the general behaviour of Britons, 71% said they’d noticed an improvement in this department; whilst 12% said they hadn’t noticed a change and 17% said they’d noticed holidaymakers from Britain becoming more badly behaved. When asked which nationality were the most pleasant to deal with when they were on their holidays, the top five answers given were as follows:

1. Dutch – 21%
2. Britons – 16%
3. Germans – 13%
4. Spaniards – 11%
5. Irish – 8%

Despite politeness, tipping generosity and general behaviour having improved according to the majority of the hotel workers, the research revealed that the majority (52%) felt that Britons were ‘drinking in excess’ when on their holidays.

Chris Clarkson, Managing Director of sunshine.co.uk, said the following: “It’s great that holidaymakers from the UK are finally getting a better reputation abroad. For too long, we’ve been known for our overly patriotic outfits, our stingy tips and our 24 hour drinking culture. Well, perhaps we’re still known for our ability to put away ten pints before lunch, but at least hotel staff around the world have noticed a change and people are being more courteous!”

Co-Founder & Chief Editor - TravelDailyNews Media Network | Website | + Posts

Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.

She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.

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