ABTA has launched a brand new Business Support Manual backed up by a Business Support Team to help ABTA Members establish best business practice by guiding them through all the laws and regulations they have to comply with. The
Manual has been put together following feedback from Members about the complexity and range of red tape from all kinds of different regulators that they have to follow.
An ABTA Code of Conduct report in October concluded that although there is a high level of compliance among monitored area, Members could be further helped in dealing with red tape - from government departments such as DBERR, OFT, CAA and Trading Standards by the development of a Business Support Team and Manual.
Steven Freudmann from the ABTA Code of Conduct Committee said: "Keeping one step ahead of all the legal requirements and changes just to keep operating can be a headache, so I am very pleased that ABTA is consolidating all that information in one, easy to use area – it’s a true benefit."
Simon Bunce, ABTA's Head of Legal Services said: "The Manual is supported by a dedicated team from within the Legal & Member Services Department, to help Members through the maze of legislation. We are here to make the compliance side of our Members' job easier, so they can concentrate on the job they want to do - selling holidays."
In September 2006, ABTA restructured the Code of Conduct to make it more concise and easier to read. This is backed up by helpful checklists to ensure that Members know how to comply with website, brochure and sales requirements.
Vicky Karantzavelou - Friday, November 30, 2007