Fodele Beach hotel wins gold
Leading UK tour operator Thomson recently conferred a Gold Medal Award upon the Fodele Beach hotel in Crete for the 1999 tourist season. The judging criteria are particularly strict and include clients' responses to a questionnaire. A high quality of services with an emphasis on the customer is mandatory.
The hotel's manager, George Kritsotakis, accepted the honour on behalf of the unit during a ceremony in Athens.
Fodele Beach possesses ISO 9001 quality assurance certification for the management system it introduced in 1998.
Vicky Karantzavelou
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Tuesday, May 02, 2000