Survey reveals encouraging trend in corporate travel
Thursday, May 03, 2007
In some ways,
business travel today has become increasingly difficult, as last month’s Orbitz for Business corporate traveler survey found. However, April’s poll reveals a positive trend, finding lost luggage incidents have little, if anything to do with the difficulties some business travelers have recently experienced.
More than 75 percent of those surveyed say it’s been more than a year since they’ve lost luggage while traveling, if ever. And only four percent cite lost luggage as their biggest pet peeve pertaining to business travel. These are among the findings of the April Orbitz for Business Take 5 Corporate Traveler survey.
“Travelers today are well-informed and want greater control over their travel experience,” said
Dean Sivley, COO and general manager, Orbitz Worldwide Corporate Travel Solutions.
“At Orbitz Worldwide, we continue to proactively notify our customers about luggage restrictions and new TSA regulations, a critical care element our corporate travelers value, and one we believe helps to reduce incidents including and beyond lost luggage.”
Other findings of the April Corporate Traveler Poll include:
- More than 75% of those surveyed have not had a lost luggage incident in the past year.
- 41% say it’s been more than a year since they’ve lost luggage
- 36% have never had luggage lost
- 16% have had a lost luggage incident in the past year (4% within the last three months)
- 4% have lost luggage in the past three months
- 3% don’t recall
- Only 4% of business travelers say lost luggage is their biggest pet peeve. What is their biggest pet peeve?
- 33% - flight delays and cancellations
- 22% - security lines
- 12% - carry-on restrictions
- 7% - completing expense reports upon return
- 5% - expensive room service
- 4% - lost luggage
- 66% of those surveyed are members of a hotel loyalty program
- When stuck in the airport waiting for a flight, catching up on work isn’t the most popular way for business travelers to pass the time
- 59% prefer reading a book or the newspaper
- 21% catch up on work, e-mail, phone calls
- 8% enjoy people watching
- 5% go to the bar for a drink
- 2% sleep, shop or enjoy a meal
Michael Verikios
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Thursday, May 03, 2007
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