Hermann W. Elger has been appointed General Manager of the Five Diamond oceanfront resort, The Ritz-Carlton, Cancun, Mexico, announced Ezzat Coutry, Senior Vice President, The Ritz-Carlton Hotel Company, L.L.C..

After four years in the position of Hotel Manager at The Ritz-Carlton, Cancun, Mr. Elger assumes the leading role of this luxurious resort in the Mexican Caribbean; although, his association with the hotel started in August 1998 when he held the position of Assistant Executive Manager, responsible for the Rooms Division.

He joined The Ritz-Carlton Hotel Company in 1993 at The Ritz-Carlton, Aspen in Colorado where he developed his career as Director of Rooms Division. Since then, he has taken different responsibilities in over 12 Ritz-Carlton hotels and resorts around the world.

Over his 18 years of experience in the luxury hospitality industry, Mr. Elger has also enjoyed a variety of key leadership roles during hotel openings in international destinations including Bali, Kuala Lumpur, Shanghai and Dubai as well as Washington, D.C. and Miami in the United States.

“It is a privilege to become the General Manager of a hotel that is very close to my heart and lead what I strongly believe is the most exceptional team in the hospitality industry. With a solid passion to keep positioning the hotel as one of the most recognized resorts in the world he mentioned “Our goal is to constantly adapt to the changing needs of our guests while being loyal to our well-known service values”.

A creative and dynamic hotelier, he envisioned The Ritz-Carlton, Cancun Culinary Center by Viking, a recreational cooking center; the creation of the Kayanta Spa and the Beach Villa concept, featuring private palapas with upgraded services by the sea. He is known for continuously exploring new ways to surprise and delight the discerning luxury guests.

Born in Mexico City, Mr. Elger earned a degree in Business Administration and Hotel Management from the University of Denver.