ARINC Managed Services (AMS) has begun strategic IT installation and maintenance services at Dubai International Airport, in support of the major terminal expansion currently under way. AMS began installation work last month and has already added to its staff in Dubai. The company was awarded the work under an ongoing technology contract between ARINC Incorporated and Dubai International. AMS will provide installation, testing and 24x7 maintenance for seven state-of-the-art IT systems at the airport’s existing Terminals 1, 2, and Concourse 1, and in the airport’s new Terminal 3 and Concourse 2.

One of the fastest-growing airports in the world, Dubai International has a goal to handle 60 million passengers annually by 2010. Its expansion and renovation program features innovative terminal design and several of the most advanced IT systems available, including an airport operational database (AirDBTM), resource management system (AirPlanTM), and flight information display system (AirVUETM) with 1,400 screens. Also included are a building integration system, management information system, eight-language digital public address system, and airport-wide secure data network.

“We are delighted to be providing support for the ARINC systems at Dubai International Airport,” stated Jim L. Martin, AMS Senior Director. “By integrating the support for multiple IT systems at Dubai, we will deliver an end-to-end maintenance solution that ensures the cost-effective, efficient, and smooth airport operations necessary to maintain their position as the most advanced aviation hub of the Middle East region.”

AMS has been steadily increasing its commitment to the Middle East. Last year, Cairo International Airport awarded AMS a contract for operations and maintenance services for its new Terminal 3—including a local 24x7 service desk for call center support.