1) Component Builder - This will be available to view at the Travel Technology Show, and has been developed to support the rapid growth of dynamically packaged holidays. Enabling increased information to be loaded on to the TARSC file, it will help the agent to accurately record all elements of the booking that have been created, and allow printing of vouchers and other related documents from the file.

2) Complaint Management System - allowing the agent to manage complaints effectively, with a professional approach, and within the client’s timescales.

3) TARSC Online - The client, using their file number, will be able to log on to their booking and view the balance due date and total due, along with the full itinerary. This allows for effective use of agency staff time and reduces the need for client calls in certain circumstances.

Vertical Group Director Stewart Hall said: “It is a great time for all of us at Vertical Group - to be celebrating 25 years in the travel industry, and announcing the expansion of Athena, demonstrates our commitment to continually bettering our products and services.”

Vertical Group will also be demonstrating its white label technology at the Travel Technology Show, as well as showcasing the Administration Suite which allows agents to upload their own offers, manage yield, apply booking fees as required, and include a full library of pictures for use in the offers.