
"This award is especially valuable to us as it comes from our customers", commented Rudolf Schumacher, SWISS Head of Sales & Marketing Switzerland. He accepted the award together with Harry Hohmeister, SWISS Chief Network & Distribution Officer, at the Hotel Zürichberg at the beginning of this week.
The ReiseBlick survey was aimed at all readers who booked an airline ticket during 2007. They were asked to rate flights they took last year on the basis of various criteria such as the quality and satisfaction of their check-in and inflight experience and sense of safety before and during the flight. Other factors were staff friendliness, inflight entertainment, legroom, punctuality and value-for-money. In addition to the short-haul category, survey participants also rated long and medium-haul flights. SWISS finished a strong third in the latter category.
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