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Opodo launches the Tarmac Text
Wednesday, August 20, 2008
Opodo is giving its customers a personalised send off before they go on their travels with its new Tarmac Tex.

Passengers booking flights through Opodo will now receive a handy text ahead of their trip containing their booking reference number, flight number, flight departure time and a weather summary at their chosen holiday destination.

The text, which is free to receive*, is sent to bookers in the UK the day before they fly.

Caroline Noble, UK Director at Opodo says, “We want to ensure that we are contacting our customers with information that is tailored and relevant to them, so the tarmac text is a great way for us to do this.

“As an online travel agency it’s also exciting for us to have the opportunity to communicate directly with our customers and incorporate a little personal touch to their booking.”

To receive the Tarmac Text, customers optionally supply their mobile phone number at the booking stage online or over the phone. The launch of the Tarmac Text comes as Opodo adds a range of new products to its site, including cottages, villas and lodges, as well as adventure tours through Gap Adventures.

Theodore Koumelis - Wednesday, August 20, 2008
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Poll
How do you expect luxury travel to perform in times of economic downturn?.

Providers of luxury travel products are going to witness shorter stays by their customers and an increase in seasonality.

People are going to become more value conscious and will opt for those luxury offers that represent a convincing value-for-money proposition. Providers of overpriced services are those to feel the pinch.

Both people paying for their personal trips and firms paying for their top executives' business trips will cut back on travel expenses, thus affecting all luxury travel providers.

It is going to be business as usual. Those people opting for high-end travel products are not going to be affected by the looming crisis.

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