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Cathay Pacific opens new arrival lounge at Hong Kong International Airport
Tuesday, September 30, 2008
Cathay Pacific Airways announced yesterday the opening of “The Arrival” - Hong Kong International Airport’s first airline-branded arrival lounge. The new lounge, developed in response to customers’ growing needs for arrival facilities, will open its doors on 1 October to provide passengers just landed in Hong Kong with a convenient place to freshen up before heading into town.

The interior design of The Arrival - located in the centre passage connecting Terminal 1 with Terminal 2 at the airport - features key elements developed from Cathay Pacific’s award-winning departure lounges in Hong Kong, The Wing and The Pier.

The facilities and services offered at The Arrival are consistent with the airline’s usual high standards and include a buffet dining area with a wide selection of quality food and drinks; desktop computers with Internet access and Wi-Fi connections; a full range of local and international newspapers; and eight fully equipped shower suites.

Cathay Pacific Director Service Delivery Ivan Chu said: “We are always looking for new ways to meet the needs of our customers, and the opening of The Arrival will add further value to the Cathay Pacific experience. The introduction of an arrival lounge service at Hong Kong International Airport helps to further strengthen Cathay Pacific’s competitiveness in our home hub and reinforce our position as a premium carrier.”

The Arrival is open to First Class passengers, Gold or above members of the Marco Polo Club and oneworld Emerald passengers arriving on flights operated by Cathay Pacific or Dragonair and whose final destination is Hong Kong. The new lounge will not cater for passengers transiting through the Hong Kong hub and will not be able to accept passengers travelling on airlines other than Cathay Pacific or Dragonair.

The Arrival is operated on behalf of Cathay Pacific by Plaza Premium Lounge Management Ltd.

Vicky Karantzavelou - Tuesday, September 30, 2008
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The imminent privatization of Olympic Airlines is expected to change the fate of this debt-laden airline. What do you think the new owner should do in regard to the brand name of the Greek national flag carrier?.

Keep “Olympic Airlines” as the name of the company as it remains a strong brand.

The company should keep “Olympic” as an element of its name but refresh the brand (e.g. “New Olympic Airlines”).

The airline should drop “Olympic” from its name. This brand has lost its value and isn’t relevant to the market anymore.

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