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The Golden Chain network has over 330 properties throughout Australia
Golden Chain Motor Inns group expands into Cairns
Friday, May 22, 2009
Palm Royale Cairns has recently become a member of the Golden Chain Motor Inns accommodation group. The Golden Chain network has over 330 properties and over 7,500 rooms throughout Australia, with an expanding network which reaches from Cape Tribulation in Northern Queensland to Perth in Western Australia.

In recent years the group has enjoyed unprecedented growth in numbers and established a reputation for quality facilities and high levels of service.

Spokesperson for the Golden Chain group, General Manager Stephen Drew, attributes their success to the consistently high standards that are maintained across the network. All properties are individually owned and operated and must meet our qualifications in the medium to high quality range.

"Patrons appreciate our friendly 'family' hospitality and some of the other initiatives which Golden Chain has taken over the years. We introduced, and still are the only group that offers, toll-free person-to-person reservations direct to the front desk of every individual property. And this is backed up by a twenty-four hour service where customers can also phone a central toll-free number and be transferred direct to any property of their choice. We find that this gives us that first important contact with the customer and we can be sure that we understand their exact needs. In this way we can add those little personal touches that help them feel at home whenever they are away from home. As another consideration for our guests' personal preferences, we were also the first group to introduce the choice of smoke-free rooms at every location."

"Another way we help guests to plan their trips and get the most out of their stays with us, is to include a list of things to see and do in all of the locations where we have properties. Golden Chain was the first, and probably still the only group, to provide this information in their own Directory."

As owner/operators of Palm Royale Cairns, Goodearth Hotels and Resorts, describes its property as a 150 room, Mediterranean style boutique resort located within close proximity of Cairns city and airport.

In announcing their decision to join a national marketing group, General Manager of Palm Royale Cairns, Peter Blackburn said he sees great potential for their affiliation with Golden Chain to attract customers in to Cairns from all over Australia.
Theodore Koumelis - Friday, May 22, 2009
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