Jet Airways, India’s premier airline, has moved to a new home at London’s Heathrow Airport from Terminal 3 to Terminal 4, offering enhanced facilities and comfort for passengers. To celebrate the move, the check-in area was given a distinctly Indian flavour with staff in traditional dress and Indian sweets served by Jet Airways cabin crew.

The new check-in area was officially opened on 14 October by Raja Segran, Senior Vice President, Europe for Jet Airways, who commented: “We are delighted to be able to offer passengers an even more comfortable journey from the moment they arrive at the Terminal. Jet Airways strives to achieve the highest standards and our move to Terminal 4 reflects our ongoing efforts to surpass the expectations of our passengers.”

Onboard the inaugural flight from Terminal 4 were Naresh Goyal, Chairman of Jet Airways, Anita Goyal, Exec Vice President, Network Planning & Revenue Management and famous Bollywood film producer/director Yash Chopra with his wife.

The move is part of a multi-million pound investment by BAA at the Terminal. The departures concourse has been newly refurbished and now offers a larger check-in area, with high ceilings and brighter lighting, making it easier and quicker for passengers to check in. Jet Airways’ check-in counters are now located in Zone C, with desks 1-6 in operation for the morning departure and desks 1-11 in use for the evening flights.

Premiere (business) and first class passengers will have access to Etihad's newly opened lounge in Terminal 4 which is located opposite gate 10. The new premium lounge is stylishly designed and furnished with the best of luxuries, including a well stocked bar, playroom, and seating space for 120 guests.