This is the first Taj hotel in South Africa and the first iBAHN installation in the country as well. The successful implementation marks the start of a five-year contract.

The hotel, which has just celebrated its opening, is equipped with a state-of-the-art IPTV solution and broadband over fibre in rooms with Lobby PCs for the Business Centre. iBAHN’s ETVi delivers digital services direct to the guest room, combining digital TV entertainment with superb HD picture quality – vastly superior to analogue systems - on widescreen displays, and secure broadband internet services.

Using ETVi, the hotel will be able to fully integrate guest services with entertainment packages, offering multiple revenue streams and improved guest satisfaction, which is driven both by the ease of use of the system and greater choice of high quality entertainment. There will be no comparable property in South Africa offering an integrated IP based solution from a single provider.

The iBAHN solution includes scalable bandwidth capacity to meet increased demand and guests also will benefit from personalised services including messages, hotel bill, hotel channel and preferred language options.

Michael Pownall, General Manager of the hotel, comments: “With iBAHN’s ETVi and broadband connectivity, we will be able to leverage and enhance our reputation as a leader in hotel technology, providing our guests with the best Internet access and hotel TV in-room entertainment anywhere in South Africa. iBAHN proved to have the best offering in a competitive market and their established reputation with global hospitality groups is well deserved.”

Graeme Powell, Managing Director EMEA, iBAHN, comments: “The iBAHN teams in South Africa, India and the UK demonstrated our global reach with a local cultural understanding of Taj corporate requirements. We’re delighted to work with a hospitality group that understands the benefits of a converged digital entertainment service that delivers expanding revenue opportunities and ensures continued guest satisfaction.”