Sunday, May 27, 2012
Curves_back
Airlines on Twitter Monthly Report for July 2011
More airlines have Twitter accounts than loyalty programs
Friday, August 12, 2011
It’s official. As of July 2011, there are 191 airlines on Twitter, while only 179 airlines have loyalty programs. The first loyalty program came into existence 30 years ago, in the form of AAdvantage by American Airlines, while the first airlines on Twitter joined just 5o months ago: jetBlue and Delta in May 2007. And what a journey it has already been!

SimpliFlying is back with the Monthly Twitter Report (in partnership with Eezeer) for July 2011 in continuation with our coverage and analysis of the dynamic social media landscape for airlines.

A number of facts are immediately clear from this report:

1. Airlines are using Twitter more than ever before. The number of tweets increased by 51% from March 2011 to July 2011.

2. However, most of the tweets are being sent out by a small number of the airlines on Twitter. To be precise, 30 airlines account for 84% of the tweets, which is up from 26 providing 80% of the tweets in the May report.

3. Delta Air Lines still sends and receives the most number of tweets, which has been the trend since the first report. However, while the response rate to public tweets may seem like a paltry 20% of the tweets, we’ve confirmation from Delta Air Lines that when we include Direct Messages, the airline responds to over 50% of the messages!

4. Over a hundred airlines still don’t seem to have a strategy for Twitter, as only 82 out of the 191 airlines tweet actively

5. In South America, TAM Brazil is the most followed airline, with over 225,000 people following the airline’s tweets.

Tatiana Rokou - Friday, August 12, 2011
0 recommendation(s) , 107 print(s), 5600 views, 0 comment(s)
Recommend Print Comment
Bookmark this page: Bookmark
Related_articles
Red_dot
Asian aviation has huge growth potential
Vicky Karantzavelou - Tuesday, February 14, 2012
Red_dot
Airlines hit by Amadeus systems crash
Tatiana Rokou - Wednesday, February 01, 2012
Red_dot
Amadeus creates world’s first interline EMD link
Tatiana Rokou - Tuesday, January 31, 2012
Red_dot
Use of Twitter in the travel industry
Wednesday, February 24, 2010
Red_dot
Red Carnation Hotels launches exclusive Red Hot Tweekends
Vicky Karantzavelou - Thursday, October 01, 2009
Red_dot
Twitter widely adopted by the travel industry
Tatiana Rokou - Thursday, September 24, 2009
Red_dot
Twitter attempts to shut down uSocial
Theodore Koumelis - Tuesday, August 18, 2009
Red_dot
EVA AIR and Amadeus Philippines launch promotion on Twitter and Facebook
Vicky Karantzavelou - Monday, August 10, 2009
Red_dot
Europcar inspires to hire with "Hot Summer Tweets"
Vicky Karantzavelou - Friday, August 07, 2009