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The benchmark, which evaluates guest satisfaction with branded hotels that are operated by the largest third-party management companies, finds that guest satisfaction remains stable for amenities such as Wi-Fi, pools and fitness centers.
Travel Daily News
How metasearch data will fuel travel rebound
Marcel Riwalski (Aviation-Event 2021 Tenerife): 'This is the first in situ congress, that we can enjoy live'
Henrik Hololei (European Commission): 'The Digital Certificate will face challenges'
(Safe) comeback of the MICE/event industry
Time to hit the refresh button on your paid search strategy
Changing The Playbook: How labor management technology can transform hospitality's outdated labor structures
Will the Duty-Free retailing industry beat the COVID-19 crisis and evolve in future?
The cruise industry has a customer service problem
Sports events throw a surprise lifeline to Estonia's hotel industry
What challenges will the next few months bring for business travellers? Riskline highlights imminent issues
Cruise industry to generate $6.6B in revenue in 2021, almost five times less than in 2019
Why wellness travel is now so important in a post-Covid world
“Don't throw the baby out with the bathwater!” - The ATCEUC point of view on the “Snapshot on the costs of Air Traffic Management in Europe”
Who is Sam Chui?
How popular is betting while traveling?
Reasons to book a catered ski chalet this season
How to upgrade your farm equipment: Very useful tips
Over 80% of companies still don't have a sustainability 'report' (of any sort!)
New airline routes and searches grow with short-term rental demand
SITA’s 2021 Baggage IT Insights report is now available
KITF 2020: Twenty years on the wave of success
Crete’s Minoan Theater experience is a must
Oinokritika Wine Festival 2019 welcomes Santorini’s Assyrtiko vintners