Popular traveler destination leverages HIS expertise to eliminate common Wi-Fi service quality challenges and ensure a seamless online guest connectivity.
DESERT HOT SPRINGS, CALIF. – Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of an advanced Wi-Fi network upgrade for the Aqua Soleil Hotel & Mineral Water Spa. Visited by travelers from around the world who come to experience the renowned mineral waters of Desert Hot Springs in California, Aqua Soleil’s guests can now also look forward to enjoying seamless online connectivity in order to address their modern lifestyle needs.
A 98-room property that attracts multiple demographics, including families, couples and business travelers, Aqua Soleil Hotel & Mineral Water Spa features a range of amenities designed to promote relaxation and peace of mind. However, while providing guests with enticing offerings such as an outdoor mineral water swimming pool and an array of spa services, property leadership recognized that patchy Wi-Fi service reliability was leading to a lapse in satisfaction. With its guests seeking a fast and strong online signal to be able to connect to Zoom meetings or stream content, Aqua Soleil Hotel sought out the services of HIS after receiving several recommendations regarding the provider’s industry-leading expertise, access to the latest network technologies and exceptional support.
Following a redesign of the property’s network infrastructure, including the installation of advanced Ruckus access point technology, Aqua Soleil Hotel & Mineral Water Spa now reports a drastic improvement in Wi-Fi performance quality throughout the property. With no Wi-Fi signal dead spots or bandwidth bottlenecks, guests staying at the property can now look forward to a high-speed and uninterrupted internet experience that can accommodate virtually any online need.
“HIS undoubtedly lived up to our expectations based on the recommendations we received and since the network upgrade, we have had no guests contact staff to request online troubleshooting assistance,” said Tracy Ward, Office Manager at Aqua Soleil Hotel & Mineral Water Spa. “With HIS, we were able to benefit from a simple and stress-free installation. Any challenges were quickly resolved by the company’s experienced technicians and their swift responses to any question or concern ensures that we can continue to provide consistently high service quality to our guests.”
HIS further provides Aqua Soleil Hotel with access to 24/7 support. Staffed by some of the industry’s most experienced network professionals, HIS support service offerings include providing assistance for Wi-Fi card driver and SSID configuration, device Wi-Fi login difficulties and the setting up of virtual private networks (VPN).
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