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73 per cent say holiday protection matters- but are Manchester holidaymakers going without?

The Civil Aviation Authority (CAA) is in Manchester this weekend to explain how holidaymakers can make sure their…

The Civil Aviation Authority (CAA) is in Manchester this weekend to explain how holidaymakers can make sure their next overseas holiday is fully protected and doesn`t end in financial disaster.



The CAA, which runs ATOL (Air Travel Organisers` Licensing), the UK`s financial protection scheme for air holidays and flights sold by tour operators, is at the Holiday & Travel Show at G-MEX Manchester from Friday 16th to Sunday 19th January. CAA representatives will be on call to give advice to holidaymakers on how to ensure their holiday is financially secure.



Research published by the CAA shows that 73 per cent of holidaymakers say they consider financial protection as a high priority when booking an overseas air holiday or flight. However, very few people fully understand how to ensure they get this protection.



David Clover of the CAA said: Customers want to know that their money is secure when splashing out on a holiday, and that if their tour operator fails when they`re abroad someone will take care of them.



But our research indicates that customers don`t always understand who provides this protection and whether or not their money is safe.



Holiday protection can often be confusing, particularly with the array of trade logos and the ease by which people can put together their own packages with different travel firms on the web.



However, the CAA`s message is simple – if you`re booking an air package holiday, whether it`s through a brochure, a shop, on Teletext or on the Internet, look for ATOL protection. This guarantees your money is safe, and you`ll be able to complete your holiday and fly home if your tour operator fails. If your tour operator doesn`t have an ATOL, don`t book it at all!




Holidaymakers who are unsure if their holiday company is ATOL protected can check on the ATOL website at www.atol.co.uk



Travel research about public understanding of protection was commissioned by the CAA from NFO Transport and Tourism, which carried out 1,040 face-to-face interviews between 15 and 30 April 2003. Quotas were set for gender, age, social class, and lifestyle to gain a representative sample and robust sample size for analysis. Full details are on the ATOL website.

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