Latest News
HomeAssociationsThe Holiday Home Association launches new code of practice to bring quality assurance for guests
Associations

The Holiday Home Association launches new code of practice to bring quality assurance for guests

The Holiday Home Industry Code of Practice (HHICOP) is a comprehensive set of guidelines that sets out standards in the areas of health and safety, marketing, accessibility, insurance liability, data protection and complaints procedures.

LONDON, UK – The Holiday Home Association (HHA), the UK’s longest serving trade association for the self-catering holiday home industry, has launched a set of industry standards in order to raise quality and provide greater assurance for guests booking a privately owned self-catering holiday home in England.

The Holiday Home Industry Code of Practice (HHICOP) is a comprehensive set of guidelines that sets out standards in the areas of health and safety, marketing, accessibility, insurance liability, data protection and complaints procedures. The HHIPCOP has been developed by the HHA to reflect the growing need for transparency and professional responsibility by self-catering holiday home providers during a time of increased growth in both the supply and demand for privately owned self-catering accommodation.

The HHA, which has been supporting holiday home providers and guests across England since the 1970s and is a not-for-profit organisation, includes members managing one or two homes, to larger cottage rental agencies with portfolios of properties running into the thousands.

Martin Sach, Chief Executive of the HHA said, “The self-catering industry in the UK has changed considerably over the last few years, with a much greater increase in the availability of properties, with more and more owners and managers joining the market. There are also many more distribution channels through which a guest can book a property and these developments, can at times, be confusing for guests who are increasingly looking for more assurance that what they book will indeed be a professionally run and fairly represented example of what they are looking for.”

James Ellis, Business Development Director of The Original Cottage Company and member of the HHA said, “We are very pleased to be part of HHA’s new Code of Practice. As a cottage agent with more than 4,000 properties, we fully support the need for the self-catering industry to continue to professionalise the offering for guests.”

The HHICOP, which can be easily downloaded from the HHA website, has no cost associated with it and is available for both members and non-members of the HHA.

News Editor - TravelDailyNews Media Network | + Posts

Tatiana is the news coordinator for TravelDailyNews Media Network (traveldailynews.gr, traveldailynews.com and traveldailynews.asia). Her role includes monitoring the hundreds of news sources of TravelDailyNews Media Network and skimming the most important according to our strategy.

She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.

28/03/2024
27/03/2024
26/03/2024
25/03/2024
22/03/2024
21/03/2024