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American Airlines debuts new flagship experience advertising

American Airlines unveiled a fully integrated advertising approach that utilizes various media – television, print and online – to focus on international premium class travelers and to increase awareness of American’s premium travel experience.

The campaign, created by TM Advertising, American’s longtime agency of record, is designed to support American’s premium class Flagshipsm Experience, focusing on the next-generation Business Class on American’s Boeing 777 and Boeing 767-300 aircraft.

To launch the advertising, American is introducing a new, 30-second TV commercial aimed primarily at international premium class travelers. The spot exclusively features computer-generated imagery and will air in select markets during this year’s Academy Awards program on Sunday, Feb. 24.

Additionally, a new micro-site, provides flyers with a rich, virtual experience of American’s premium class offerings while presenting the new Business Class service. The Web site, which will be available for use in eight countries, will be supported by print and collateral advertising, direct mail, and public relations efforts.

“This Flagship Experience approach is different from what we’ve done in the past. It reflects how our brand is evolving, and it demonstrates that we’re in tune with our customers’ needs,” said Dan Garton, American’s Executive Vice President – Marketing. “Additionally, it brings to life the improved experience American Airlines customers will enjoy as a result of our most recent enhancements to our Business Class product. Whether our customers are working, enjoying a meal and a movie, or just relaxing, we know how important it is for them to be comfortable on their flights.”

“Our creative concept is focused on the stream of consciousness someone could have when flying in American’s new international Business Class,” said Bill Oakley, Group Creative Director for TM Advertising. “Online, we wanted to create a tremendously rich virtual experience that reflects the extensive upgrades of premium services on American’s international flights. The idea of tapping into these customers’ thoughts and creating various ‘worlds’ to reflect different personalities allowed us to develop a highly aesthetic and engaging campaign that showcases what American’s new international Business Class experience is all about.”