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Best airports for technology and innovation announced by ACI World and Amadeus 

ACI World

Dallas Love Field Airport, Toronto Pearson International Airport, Emanuele Calà from Aeroporti di Roma, and Gerald R. Ford International Airport awarded by ACI World and Amadeus.

ROME – Airports Council International (ACI) World and Amadeus announce the winners of the prestigious Technology Innovation Awards, revealed during the ACI Airports Innovate event, in Rome, Italy. The Awards celebrate the outstanding airport technology initiatives and leadership that are shaping the future of air transport.

For the fourth year, ACI World and Amadeus invited airports globally to submit innovative technology projects and examples of leadership that enhance the passenger journey, drive operational efficiency, or improve processes for employees, travellers, and other stakeholders. Past winners have showcased themes such as big data, biometrics, artificial intelligence, and automation.

ACI World

This year’s submissions featured the largest pool of candidates yet, with airports of all sizes from around the world showcasing their innovations.

Winners of the Technology Innovation Awards 2024
  • Best Innovation in Airport Passenger Related Processes: 3D LED Holographic Signage Fan Displays at Dallas Love Field Airport
  • Best Innovation in Airport Operations and Installations Management: Optimizing Turnaround Operations using AI at Toronto Pearson International Airport
  • Best Airport Innovation Leader (Innovation): Emanuele Calà, Senior Vice President, Transformation and Technology, Aeroporti di Roma
  • NEW: Best Small and Emerging Airport Innovation: Ford Launchpad for Innovative Technologies and Entrepreneurship (FLITE) at Gerald R. Ford International Airport

ACI World

ACI World Director General Justin Erbacci stated: “The groundbreaking solutions of the Technology Innovation Awards highlight the pivotal role technology plays in transforming our industry. This year’s edition attracted an unprecedented number of candidates, showcasing the unwavering global commitment of airports to innovation and ACI World’s relentless drive to empower it.  As we embrace these advancements, technology becomes essential for boosting operational efficiency, creating seamless travel experiences and gaining a competitive edge.”

ACI World

Amadeus Airport and Airline Operations Executive Vice President Rudy Daniello said, “All of us at Amadeus convey our congratulations to the airports recognized in this year’s Technology Innovation Awards. Our industry continues to progress towards greater traveller-centricity and major changes in underlying standards and industry technology are about to open a host of new opportunities to do even more. Departure Control Systems, which haven’t fundamentally changed for decades, will evolve into Delivery Management systems. This evolution means tickets, boarding passes and even the check-in process itself may soon be retired in favor of a new, simplified, approach that can underpin a more seamless and personalized airport experience. The implications are significant, with better integration between airline and airport operations, improved disruption management, and entirely new retailing experiences.”

The Airports Innovate event brings together airport leaders, technology innovators, and industry experts to explore innovations in airport operations, passenger experience, and sustainable practices.

Theodore Koumelis
Co-Founder & Managing Director - Travel Media Applications | Website | + Posts

Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.

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