Latest News
HomeColumnsPresentationsAmadeus Overview

Amadeus Overview


BC Partners
BC Partners is a leader in acquiring and developing European businesses in partnership with management. It offers full support without actually managing the business. BC Partners’ executives across Europe provide skills and contacts that complement those of the management teams.

Cinven is one of the most prominent and successful investors in the European buyout market. It aims to create value through building a stronger, more successful business. Alongside capital and financial expertise, Cinven works with management to support their business plan, offering capital and financial expertise and informed strategic views.


Evolution of turnover and reservations
(Turnover in € millions and reservations in millions)


Source: Amadeus estimates

The Organisation

217 *Markets served by Amadeus and its

75 National Marketing Companies (NMCs)

The People

over 6,500 employees work in the Amadeus group worldwide,
representing 95 nationalities worldwide

Worldwide Presence


Travel agencies


Airline Sales Offices
(representing 151 airlines)




Providers Available in Amadeus

Airlines storing flight schedules in Amadeus


Airlines bookable


Amadeus Altéa Sell airlines


  • 5 of the 8 oneworld airlines
  • 8 of the 16 Star Alliance airlines
  • 2 of the 9 SkyTeam airlines


Car rental locations


Car rental companies


Cruise Lines




Hotel properties



  1. Amadeus processed over 450 million bookings in 2004, making it the biggest processor of travel bookings for airlines and travel agencies worldwide.
  2. Amadeus reported revenues of €2.056 billion for the year ended 2004, the first time that it has exceeded €2 billion.
  3. Amadeus` data centre in Erding, Germany is one of the biggest worldwide dedicated to travel.
    • it manages more than 280 million transactions a day (over 8.5 billion a month) and processes up to 2 million net bookings per day
    • in the Amadeus System, 56 million passenger name records (PNRs) can be active at any one time (a PNR typically incorporates on average 2.2 bookings)
    • over 5,500 end-user requests run through the System every second during peak hours, resulting in over 300,000 physical database accesses per second
    • the Amadeus system averages less than 0.3 seconds response time
    • the Amadeus low fare search takes less than 5 seconds
    • the System boasts 99.99% uptime
  4. Amadeus is the preferred technology provider and partner of the world`s leading companies. These include British Airways, Qantas, Finnair, Iberia, AMEX, Carson Wagonlit, TUI, Oracle, Siemens, Bosch, Nestlé, TOTAL, Daimler-Chrysler, IBM, SAP and
  5. Amadeus leads the travel industry, as the only global distributor with ISO 9001:2000 Quality certification. This certification is granted by Det Norske Veritas (DNV), one of the world`s leaders in the provision of services to safeguard life, businesses, property and the environment.
  6. The Amadeus System is an essential sales tool for travel agencies, which represent Amadeus` primary customers with over 247,000 travel agency terminals connected to the System. Adding airline sales terminals to this means that Amadeus has over 360,000 points of sale worldwide
  7. Amadeus has some 86,000 sales locations using Amadeus in 217 markets worldwide.
  8. Amadeus has gained global market each year since its IPO in 1999 and currently has a market share of 29.2%, according to Marketing Industry Data Tapes information which track travel agency air reservations worldwide for all global distributors.
  9. Amadeus provides access to 95% of the world`s scheduled airline seats, 241 hotel chains, 42 car rental companies and a wide range of other travel service providers, such as cruise lines, rail companies, ferry lines, travel insurance companies.
  10. Amadeus is the largest distributor of leisure packages worldwide.
  11. Amadeus maintains its leadership position in the provision of e-ticketing, currently servicing 98 airlines and covering 113 countries.
  12. Amadeus e-Travel® Planitgo airline bookings experienced record growth of 72% in 2004, compared with 2003, generated by customers such as bmi, Cathay-Pacific, Qatar Airways, Varig, Iberia, Air France, Air Canada and Qantas
  13. In 2005, e-Travel will process more than 15 million PNRs on behalf of its airline customers, representing around €24 million in sales. In the second quarter of 2005, online bookings represented 14% of all Amadeus air bookings
  14. Online travel bookings made by corporate customers through Amadeus e-Travel Management, saw a global year-on-year increase of 76% during 2004.This was achieved with customers such as Oracle and Siam Cement
  15. Qantas, together with its 16 hosted airlines, has become the first airline in the world to process its yield, pricing and inventory via Altéa Plan. The migration of Qantas` 600,000 flights and 1.8 million passenger bookings onto Altéa was executed successfully with no data corruption or loss. British Airways migrated its corresponding operations to Altéa Plan in 2005 with the Altéa portfolio.
  16. Amadeus also has majority ownership (74%) in Opodo, the leading online European travel portal, 100% ownership of Optims and Airline Automation Inc and has stakes in a number of companies related to our core business, including Rumbo and Comtec
Co-Founder & Managing Director - Travel Media Applications | Website

Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.