Journey partners with Valor Hospitality to enhance guest experiences at Dunluce Lodge and Seaton House through advanced technology and personalized services.
CHELTENHAM, UK – Journey, a leader in hotel technology solutions, is excited to announce its latest partnership with Valor Hospitality. This collaboration aims to enhance the guest experience through state-of-the-art technology and personalised service offerings at two exceptional properties in Northern Ireland and Scotland: Dunluce Lodge and Seaton House.
Unveiling Dunluce Lodge: A Haven on the Northern Irish Coast
Perched on the rugged cliffs of the Northern Irish coast, Dunluce Lodge is a luxurious escape situated alongside the fourth fairway of the world-famous Royal Portrush Golf Club.
As the region’s only 5-star resort, it offers breath-taking views and unparalleled tranquility. This boutique hotel, inspired by its stunning natural surroundings, is set to benefit from Journey’s cutting-edge technology, including its ecommerce platform and Experience Management System (EMS), alongside digital marketing solutions.
These initiatives are designed to drive direct bookings, streamline operations, and enhance guest engagement. Journey will leverage its expertise to amplify Dunluce Lodge’s presence in the competitive luxury market, attracting discerning travellers from across the globe.
“Dunluce Lodge is synonymous with luxury and excellence,” said Stephen Meldrum, General Manager of Dunluce Lodge. “Our partnership with Journey is a testament to our commitment to providing our guests with the highest standard of service. By integrating Journey’s technology, we are not only enhancing the guest experience but also positioning Dunluce Lodge at the forefront of the hospitality industry in Northern Ireland.”
“I’ve worked with Journey for a number of years and seen some impressive commercial results. I can’t wait to see what we’ll achieve together at Dunluce Lodge and Seaton House,” said Sinead McNicholl, Director of Sales and Marketing.
Seaton House: A Scottish Gem
Seaton House, nestled in the heart of Scotland, is a magnificent 5-star hotel situated near the first tee of the world-famous Old Course in historic St Andrews.
As part of this partnership, Journey will focus on elevating Seaton House’s brand visibility through strategic digital marketing services. Journey aims to position this property as a top choice for luxury travellers seeking an authentic Scottish experience.
A Shared Vision for Excellence
“We are excited to embark on this partnership with Journey, a company that shares our passion for delivering exceptional guest experiences. By integrating their innovative technology and marketing expertise, we are confident that Seaton House will set the standard for luxury hospitality in Scotland, offering our guests an unparalleled and memorable stay.” said Michael Davern, GM Seaton House.
“We are thrilled to partner with Valor Hospitality in bringing Dunluce Lodge and Seaton House to the forefront of the luxury hospitality industry,” said Elli Regan, Director of Ireland at Journey. “Our commitment to innovation and excellence aligns perfectly with Valor Hospitality’s dedication to providing exceptional guest experiences. We look forward to working closely with their team to deliver outstanding results.”
Journey partners with over 80 leading hotels and resorts in Scotland and Ireland.
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
