Hotel Xcaret Mexico will transform the family entertainment experience by significantly expanding its lodging capacity and introducing offerings tailored to meet the needs and expectations of guests of all ages, from the youngest to the oldest.
XCARET, RIVIERA MAYA – Hotel Xcaret Mexico, from Grupo Xcaret renowned for revolutionizing hospitality in the Riviera Maya with its innovative All-Fun Inclusive concept unique to Xcaret, that redefines the “all-inclusive” model with unlimited access to its eight parks, tours, and Xcaret Xailing, as well as an elevated and unlimited culinary offering, is entering a transformative new chapter in its history. With a $700 million investment, the hotel will debut an enhanced multigenerational offering by summer 2025, designed to deliver exceptional experiences for guests of all ages. This expansion will create the perfect setting for families to share unique moments together while significantly increasing the hotel’s lodging capacity.
With this new expansion, Hotel Xcaret Mexico’s accommodations will double, offering a total of 1,800 guest rooms distributed across 10 “Casas,” each inspired by significant symbols of the Mayan world and meticulously designed to meet—and often exceed—the expectations of every family member. The Casas will be thoughtfully tailored for specific age groups, with dedicated Casas for families with children aged 0-9, 10-12, and 13-17, as well as adults-only Casas that feature their own rooftop and private restaurant. Each Casa will offer activities curated to foster an exceptional family atmosphere.
The hotel will now include a total of 16 pools that seamlessly blend with the natural surroundings, including 4 rooftop pools: two for families, one for teens, and one exclusively for adults. Additionally, five new waterslides will provide even more fun for the entire family.
As part of this multigenerational approach, entertainment options will be enhanced with dedicated areas for adults, teens, and children. New attractions include a kids’ hotelito (small hotel), a lunateca, a teen club, a 24-hour restaurant-movie theater called Xinema, and a unique speakeasy for adults. Additionally, a family-focused wellness experience will be introduced at the renovated Muluk Spa, blending relaxation and entertainment to create memorable moments for families, alongside an exclusive adults-only area.
This ambitious new era will redefine the hotel’s offerings and elevate the hospitality and entertainment experience to new heights, solidifying its position as the premier family luxury destination in the Mexican Caribbean.
Guests will enjoy new experiences tailored for every family member, along with an extensive culinary offering designed to elevate satisfaction to new heights. This transformation not only expands the industry’s horizons but also reaffirms the commitment to creating unforgettable moments in a unique setting. Additionally, new offerings within the All-Fun Inclusive® program now take guests to exciting destinations such as Cozumel and Isla Mujeres through Xcaret Xailing.
The hotel’s culinary offerings will double, reaching a total of twenty signature dining experiences designed to exceed guest expectations. These options will continue to celebrate the richness of Mexican cuisine while incorporating flavors from international haute cuisine. Notably, the Michelin Star restaurant Ha,’ led by Mexican chef Carlos Gaytán, will be part of this new phase. A prominent collective of celebrity chefs will join, including Paco Méndez, who was awarded a Michelin Star for his restaurant COME in Barcelona and also leads the culinary vision at the Encanta restaurant located at Hotel Xcaret Arte.
Additionally, Hotel Xcaret Mexico will expand its offerings for the Groups and Conventions segment with over 37,000 square feet of versatile, adaptable spaces to accommodate everything from board meetings to conventions for up to 2,500 people. With this addition, the hotel will offer more than 48,000 square feet of meeting space.
“At Hotel Xcaret Mexico, we believe true luxury is best experienced with family, and our 2025 new era is designed to create unforgettable moments that transcend generations. We want every family member, from the youngest to the eldest, to find a space they can enjoy together and build lasting memories,” said Lizeth Álvarez Gorosave, Chief Commercial Officer at Grupo Xcaret. “This new era not only reinforces our commitment to the highest standards of excellence but also reaffirms our dedication to creating unique, unforgettable moments in a truly unique setting.”
This new era of Hotel Xcaret Mexico not only enhances the guest experience but also brings significant benefits to the local community, with more than 1,600 new direct jobs created in the first phase. This project reinforces Grupo Xcaret’s commitment to the region’s economic development, providing job opportunities that contribute to social well-being and promote sustainable growth in the Riviera Maya.
The hotel’s signature eco-integrative architecture will remain a cornerstone of the project, maintaining a commitment to sustainability and environmental preservation. Since its inception, Hotel Xcaret Mexico has operated under the principles of sustainability and was the first hotel to receive the EarthCheck certification. The new phase will continue to honor these values, incorporating environmentally friendly technological solutions to deliver a responsible luxury experience.
Throughout its history, Hotel Xcaret Mexico has earned numerous accolades for its excellence, including the AAA 5-Diamond certification for outstanding hospitality and service. In 2024, it was recognized at the World Travel Awards, solidifying its status as one of the world’s most prestigious travel destinations. Additionally, Xcaret Parks, a cornerstone of the All-Fun Inclusive® program, are the only parks worldwide to receive recognition from Forbes Travel Guide.
This announcement marks a significant milestone in the new era of Hotel Xcaret Mexico, reaffirming its commitment to redefining luxury, hospitality, and family entertainment in the Mexican Caribbean.
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She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.
