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The second conference dedicated to Hotel Operations held on 15-16 December 2010

HVS hosts the second “Hotel Operations Summit – India (HOSI 2010)”

HVS, world’s leading hospitality consulting firm, hosted its second “Hotel Operations Summit – India (HOSI 2010)”, on December 15-16, 2010 at The Leela Kempinski, Gurgaon. The annual one-and-half-day conference, conducted by HVS India, aims to empower the hospitality professional through sharing of international best practices and quality standards. HOSI envisions bringing together on a common platform industry leaders, managers, corporate-heads, and professionals to share innovative successful solutions with a view to fostering the culture of excellence in hotel operations.

Attending the conference and sharing their experiences were industry stalwarts like Raymond Bickson, Managing Director and CEO, Taj Hotels Resorts and Palaces; Dipak Haksar, COO, ITC Luxury Collection and WelcomHotels; KB Kachru, Executive Vice President, South Asia, Carlson Hotels; Navin Berry, Chief Editor, Cross Section Publications; and Raj Singh Gehlot, Chairman, Ambience Group among others.

The HOSI conference is a brainchild of Manav Thadani, Managing Director, HVS India and founder of the Hotel Investment Conference South-Asia (HICSA). Manav conceptualized HOSI in response to the unmet need for a platform focused on hotel operations. According to Manav Thadani, “The sharing of expertise will clearly pave the way for raising the bar for excellence in industry standards and faster growth and development of the industry as a whole.” In its very first year, the conference received outstanding appreciation and interest of the hoteliers globally and now in its second consecutive year, the conference also featured:

  • Brij Bhushan – Director Revenue Account Management – India, Middle East and Africa, Preferred Hotel Group
  • Chender Baljee – Chairman and Managing Director, Royal Orchid Hotels
  • Deepak Khullar – Vice President Sales, IHHR Hospitality
  • Dilip Puri – Chief Executive Officer, Duet Group
  • Jean-Michel Casse – Senior Vice President – Operations India, Accor Hotels
  • Kapil Chopra – Sr. Vice President, Oberoi Hotels & Resorts
  • Kapil Kaul – Chief Executive Officer – South Asia, CAPA India
  • Puneet Mahindroo -Corporate Director Revenue Management and Global Distribution, Taj Hotels Resorts and Palaces
  • Rajeev Menon-Area Vice President – India, Malaysia, Maldives and Pakistan, Marriott International
  • Rajiv Sharma-Associate Vice President Development – South West Asia, InterContinental Hotels Group
  • Ratan Keswani- President, Trident Hotels
  • Samir Kuckreja-Chief Executive Officer and Managing Director, Nirulas

The conference included a workshop on: Technology Innovation was led by Prof. Ian Millar, from the Information Technology department at the Ecole Hoteliere de Lausanne. With his expertise in hospitality and information technology, he shed some light on the current IT trends of the hospitality industry and the initiatives the industry needs to undertake towards the development of the same.