Following many years of good relationships, Kempinski Hotels has agreed to expand the business partnership with Shiji to further enhance their technology solutions.
BERLIN, GERMANY – Shiji, the global hospitality innovator, has announced that Kempinski Hotels signed a Global Master Service Agreement to strengthen their partnership and increase the number of Shiji solutions available to the luxury group.
The leading luxury hotel group has been using Shiji products such as Shiji Distribution Solutions and Shiji ReviewPro for many years. With the expansion of the service agreement, the group is adding Shiji’s Infrasys Cloud POS to their hotel technology portfolio.
Shiji’s Infrasys Cloud POS has been selected as one of Kempinski’s preferred point-of-sale solutions because of its’ advanced features and capabilities, central management, cloud-based architecture, superior support and experience with global hotel brands. The hotel group’s intention of adding a cloud POS and benefiting from advanced support with Shiji is to optimize their staff’s hours with guests and increase overall service quality.
“As a global luxury hotel group we want our teams to focus less on technology and more on our guests. We are here to ensure our guests have an excellent experience and look to exceed their expectations. To do that we need to find the right technology partners that have advanced solutions designed to improve the quality of work for our associates so they in turn can increase the quality of work for our guests. Shiji’s Infrasys Cloud POS meets these criteria,” said Riko Van Santen, Chief Information Officer at Kempinski.
Infrasys Cloud POS is in use in many of the largest luxury hotel groups in the world and is known for its reliability and superior support.
“We are honored to be selected by Kempinski Hotels again. This marks a new era for our partnership with the leading hotel group as we continue to explore ways to help our partners achieve their goals. Exceptional service and support have been the hallmarks of Shiji for decades. If Kempinski Hotels’ staff can be serviced well, we know they will have more time to service their guests.” said Kevin King, Chief Operations Officer at Shiji.
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.