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Three-year renewal to include 27 boutique hotels throughout the UK

Malmaison extends agreement with Pegasus Solutions

Pegasus Solutions has broadened its relationship with Malmaison through an extended three-year contract renewal that includes the addition of sister brand Hotel du Vin’s 14 properties, which are switching from Sabre Hospitality Solutions. As a result, both Malmaison’s and Hotel du Vin’s 27 boutique hotels throughout the UK will migrate to Pegasus’ award-winning next generation central reservation system (CRS), RezView NG.

Malmaison and Hotel du Vin offer distinct and aesthetically inspiring properties throughout the UK, which are known for exceptional dining and cocktails. Operating through a centralized business model, Malmaison has expanded its relationship with Pegasus with new services and properties to streamline and integrate operations for reservations and distribution.

“We were the first hotel group to automate mobile bookings through the Pegasus CRS,” said Roberto Varsalona, group director of revenue for Malmaison. “With this new agreement, we can take our proven relationship with Pegasus to twice as many properties to develop and implement the most efficient revenue management, reservations and distribution solutions possible for our complete portfolio.”
As the industry leader in distribution, reservations and commission processing, Pegasus can provide hotel groups like Malmaison with fully integrated solutions for all distribution channels, including revenue management, property management and mobile.

“We’re delighted to be able to continue our relationship with Malmaison given the hotel group’s track record of technological innovation,” said Ric Leutwyler, chief operating officer of Pegasus Solutions. “We’ve worked with the team to execute successful revenue-driving solutions in the mobile space, and now we have the chance to put in place a fully integrated solution, with an upgrade to next generation functionality, for all 27 properties.”

RezView NG is the most sophisticated CRS available in the hospitality industry. Its award-winning flexible design allows hotels to operate and adapt their business in the manner in which they choose, not based upon the constraints of the system. This flexibility includes support for a wide variety of revenue management strategies, the ability to sell and manage non-room inventory, high-level customization, real-time reporting, close integration with property management systems and automated distribution content management. It has been lauded for its next-generation capabilities in 2010 alone by InfoWorld, CIO and, most recently, InformationWeek.

Pegasus Global Commission Processing, which will also be used by both Malmaison’s 12 and Hotel du Vin’s 14 properties, will offer agents weekly commission payments via check or direct deposit in any of 37 currencies. As the preferred commission payment provider for more than 60,000 travel agencies worldwide, Pegasus processes more than $500 million in commissions annually, serving more than 35,000 properties, as well as the majority of travel distributors in more than 200 countries.

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