As the GHA will enter its 15th year in 2019, Minor Hotels took the opportunity to support the alliance which is currently investing in new CRM and shared technology to build on the success of the DISCOVERY loyalty programme.
BANGKOK – Minor Hotels, a hotel owner, operator and investor, currently with a portfolio of over 160 hotels and resorts in 23 countries across Asia Pacific, the Middle East, Europe, South America, Africa and the Indian Ocean, announced that it has taken a stake in the Global Hotel Alliance, (GHA).
Minor Hotels have been longstanding members of the GHA since 2007, first entering with the Anantara brand. As the GHA will enter its 15th year in 2019, Minor Hotels took the opportunity to support the alliance which is currently investing in new CRM and shared technology to build on the success of the DISCOVERY loyalty programme.
Following this shareholder announcement, Dillip Rajakarier, Minor Hotels CEO will now join the GHA Board of Directors. The investment is worth a total of $3.2 million, representing a 10% share of the Global Hotel Alliance.
Dillip Rajakarier, CEO of Minor, commented: “Since joining the GHA in 2007, we have grown and developed our own brands and continue to acquire new ones, and membership of GHA fits well with our multi-brand strategy. GHA has consistently demonstrated the value of global customer reach and a strong CRM and loyalty programme for our hotels, and so we are delighted to be able to take our place as a shareholder in the business, with the opportunity to help guide its growth over the coming years.”
The 13 million DISCOVERY members will produce US$1.7 billion in room revenues in 2018, of which around US$125 million is from customers moving between our member brands. We plan to double those numbers in the next few years, as independent brands look to collaborate with each other to share the common challenge of competing with the ever-consolidating major brands and third party distribution providers.
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