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New smell-sensory safety measure for guests and staff implemented at Velas Resorts

The resort collection with properties in Los Cabs, Puerto Vallarta, Riviera Maya and Riviera Nayarit now require a smell test to detect a probable case of COVID-19.

PUERTO VALLARTA , MEXICO – Velas Resorts in Mexico is now implementing a new safety measure for guests and staff to help detect probable cases of COVID-19. In a recent study by King’s College London, it was revealed that there are six distinct “types” of COVID-19, each distinguished by a particular set of symptoms. Across all six “types” there was a consistent symptom: loss of smell. The new safety precaution at Velas Resorts targets this particular symptom by testing travelers’ sense of smell. This measure is in addition to frequent health and temperature checks for both guests and staff.

Before entering the resort compound, guests and staff will be asked to smell a sachet, a small perfumed cloth pouch, and identify the particular scent. The sachets are one of three distinctly different scents: garlic, coffee, or citrus. By requiring guests and staff to smell and identify the sachet, it will reveal if they exhibit any smell-sensory loss. Guests will be expected to participate in this test upon arrival and staff must also participate in the test before beginning their workday, as well as before leaving their homes.

Along with this new safety measure, Velas Resorts is continuing with their comprehensive ‘Stay Safe with Velas Program.’ The health and sanitary protocols for both guests and staff members adhere to standards dictated by the World Health Organization and the government of Mexico. Frequent health and temperature checks for both guests and staff, sanitizing mats and booths, touchless hand sanitizing dispensers, increased cleaning and sanitation with both EPA-chemicals and UV light, and special COVID-19 training for staff are examples of protocols being implemented by the resort collection. To further decrease in-person contact, the resort collection launched new features on the Velas Resorts’ mobile app. A Concierge chat and restaurant and spa menus as well as pre-registration for fitness classes and other resort activities are some of the offerings.

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