RHG and Genesar, Inc. establish long term relationship to operate the landmark Ocean City Hotel.
OCEAN CITY, MD. – Executives at Real Hospitality Group announced they’ve been selected to manage the Dunes Manor Hotel and Dunes Motel in Ocean City, MD. RHG was selected by Genesar, owner of the hotels, after an extensive search for a management company. They will work closely with the owner for the long term planning of the assets and to execute strategies to capitalize on the recent extensive capital improvement program, completed earlier this year. The agreement includes the 170-room Dunes Manor Hotel, known for the Victorian-style setting, expansive deck and locally popular oceanfront dining, afternoon teas, and conference space for groups and events. HG will also operate the Dunes Motel, a seasonal 111-room motel at the end of the Boardwalk with traditional guest rooms and efficiencies. “We are excited to add these properties to our portfolio and appreciate the commitment of Genesar to allow us to execute its vision for the hotels,” comments Ben Seidel, President of Real Hospitality Group.
The Dunes Manor is a landmark hotel at the end of the Boardwalk at 28th Street, known for the unique exterior design, all oceanfront rooms and its history of personalized service and hands-on management by Genesar. The late Thelma C. Conner, founder of the Dunes properties, was locally known for her commitment to the community. She acted as the ultimate hostess for the afternoon teas at the Dunes Manor, the building of which was her lifelong dream. Genesar invested $3 million in guest room and hotel renovations which were completed in time for the 2013 season. “We feel that Real Hospitality Group shares our vision and is focused to help us achieve our objectives. With our investment in the hotel, we are looking to create a long term plan for the operation and the company going forward,” notes the President of Genesar, Inc. “Real Hospitality Group has a proven track record of performance that will bring immediate value to our important assets.” The General Manager of the Dunes properties added, “We are looking forward to the partnership of RHG and the hotel management to deliver the results of our next phase of the facility.”
Important to Thelma Conner was establishing a hotel where the guests feel they are at home and are accommodated with Eastern Shore hospitality. Today, the new generation of ownership, which includes her daughters, grandchildren and three very close friends, continues to move her vision forward. Genesar’s valuable staff and dedicated employees have contributed to the success the business has known for more than 25 years. Beyond the renovations, Genesar is poised to look at the future, attracting new guests in addition to long-time loyal guests, and continuing to enhance the experience at the hotel while upholding the service, traditions and style for which it is known.
RHG was selected after Genesar embarked on an 18-month search for a company that fit its style and vision. Critical to the success of the relationship has been the collective understanding of Genesar’s goals and objectives. RHG is committed to execute actions that capitalize on the trends in bookings, market the renovations and re-position the hotel in online channels. As a top national management company, the locally based RHG will be able to deploy resources and strategies with expertise fine-tuned in high demand markets. RHG has the ability to assign oversight to seasoned executives in the company with resort experience and local presence in the Ocean City market.
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