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Study reveals 5-star hotel cleaning staff are worse than 3 or 4-star staff

Ηοusekeepers working in 5-star facilities were more likely to admit cutting corners in their cleaning responsibilities than those working in 3 or 4-star accommodations

Online reviews can only tell travelers so much about a hotel's cleanliness. For an inside look at the world of housekeeping, Zoro's team surveyed nearly 200 professional cleaners in the hospitality industry.

From stolen items to the most frequently skipped housekeeping duties, here’s what cleaners confessed

  • 1 in 3 housekeepers admitted to making a bed with obvious hair strands on the sheets – another 2 in 5 housekeepers made the bed with conspicuous stains on the sheets
  • Housekeepers working in 5-star facilities were more likely to admit cutting corners in their cleaning responsibilities than those working in 3 or 4-star accommodations
  • Among the top tasks housekeepers witnessed their co-workers skip, wiping high-contact areas like door handles and dusting (72%) were most commonly skipped followed by vacuuming (65%)
Co-Founder & Chief Editor - TravelDailyNews Media Network | Website | + Posts

Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.

She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.

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