Hailey Claudio previously served in numerous management positions in Miami before relocating to New Orleans at The Betsy Hotel, Miami Beach EDITION and The Ritz-Carlton Beach Resort in Naples.
NEW ORLEANS – The Windsor Court, an elegant escape in the heart of New Orleans, announces the promotion of Hailey Claudio to assistant director of rooms. In addition to overseeing the Front Desk, Guest Services and Concierge, Claudio will have direct oversight of the PBX and Reservations department. Claudio joined The Windsor Court in June of 2021 and since has led many projects and processes that have been established and enhanced during her leadership. She oversaw the valet operation being transitioned to in-house, the “Knight in Training” program launched and created the Rooms Controller position.
Claudio previously served in numerous management positions in Miami before relocating to New Orleans at The Betsy Hotel, Miami Beach EDITION and The Ritz-Carlton Beach Resort in Naples.
“We are so happy to have Hailey promoted to this role and truly value her gift of hospitality operations. She is a huge asset to our team and makes our guests feel at home,” says Ralph Mahana, general manager of The Windsor Court.
The Windsor Court is built on the premise of delivering classic, quintessential luxury with contemporary comforts. Just steps away from the French Quarter, the hotel presents an on-the-go eatery, fine dining fare – from afternoon tea to weekend brunch, a classic cocktail lounge featuring live jazz, a rooftop pool with a cabana-style bar, and a full-service, luxury spa & wellness experience.
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
