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Warner Leisure Hotels scored an outstanding 76% for customer satisfaction

Warner Leisure Hotels rated UK’s favourite by Which? Travel readers

Warner Leisure Hotels has been named the UK’s favourite short-break chain hotel according to a poll of Which? Travel readers and has been named the Which? Recommended Provider of UK Hotels.

Warner Leisure Hotels topped the table which included Hilton, MacDonald and Premier Inn, scoring an outstanding 76% for customer satisfaction and likelihood to recommend.

Which? Travel readers particularly appreciated the good customer service they received when staying at one of the chain’s thirteen UK hotels, giving Warner Leisure Hotels an overall score of four out of five stars.

Exclusively for adults, Warner Leisure Hotels enjoys an occupancy rate of over 90% throughout the year across its portfolio of 13 properties.

Jim Forward, managing director of Warner Leisure Hotels said: "We’re really proud to have been given such fantastic scores by the Which? Travel readers and are grateful for this tremendous accolade. Each year we receive around half a million guests so it’s brilliant to have been recognised for our outstanding customer service, as it is something that is very important us.



"With more and more people choosing UK breaks and rediscovering Britain we’re expecting an increase in the number of guests we receive this year – with this survey in mind we plan to keep working hard to make sure they stay completely satisfied with the service we offer."

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