Speakers from top-notch companies in the travel and fintech industries attended the event.
ATHENS – Mitsis Hotels and Voxel successfully hosted the Conference “Future Trends of B2B Digital Payments in Hospitality” under the auspices of SETE – Greek Tourism Confederation at Sofitel Athens Airport on February 21st, 2023, with the participation of over 140 attendees from the travel, banking and digital sectors. The event was addressed by Mr. Kyriakos Pierrakakis, the Minister of State and Digital Governance, and Mr. Stavros Mitsis, Mitsis Hotels Managing Director.
Highlighting the importance of Digital Transformation in our era, Mr. Kyriakos Pierrakakis stated, “The Greek government has tried a lot in the recent 3.5 years to aggressively transform itself. The central tenet of this reform is gov.gr, the core portal of the Greek government. We have actually digitized and simplified more than 1,500 services and in the next 4 years we will digitize 4,000 more. By 2027, our economy will be fully digital, our state will be fully digital, our telecommunications system both on mobile and on fiber shall have penetrated at levels higher than 95%”.
Mr. Stavros Mitsis underlined the hospitality sector’s substantial contribution in the Greek economy, the Greek society and the prosperity of local communities. Closing, he stated “Digital technology is now an integral part of the tourism industry. Mitsis Hotels has embraced the digital revolution. In recent years, we have increased business value through cutting-edge technological innovations, that are digitizing our guests’ entire customer journey and our internal business operations, such as our Megaportal, our Mobile App, the Mitsis Intranet and Brand Centre, our Online Concierge and of course Open Text, our online Metasearch archive”.
Xavi Ginesta, Chairman at Voxel, presented the company’s solutions in the area of electronic invoicing and B2B payments for the Travel Industry. The Bavel platform is leading the way in electronic billing and payment solutions for the Travel Industry and currently in use in over 100 countries. More than 1,000 travel companies are using Bavel to automate their invoicing and payment procedures with a network of over 50,000 leading hotels and other travel service providers. As he stressed, “Frictionless B2B payments are going to be the new normal in 10 years and the main players in the travel industry will be in this scenario. Many companies are partnering right now, and it will become a reality in a few years. Collaboration is the true vector and with this event, we demonstrated it, 20 years ago this event wouldn’t have been possible. It’s time for collaboration!”.
Speakers from top-notch companies in the travel and fintech industries attended the event. Ana Arjones, Director of Travel Enterprise Partnership at Mastercard, shared with the event’s attendees financial trends they envision for the travel industry. Eva Benesova, Back Office Operations Manager at MTS; Katrin Jakobus, Financial Controller Accounts Payable Destinations at TUI; and Sofoklis Limniotis, Head of Digital Payments at Hotelbeds shared with the audience their success stories in using Voxel technology to automate and digitalize their invoicing and B2B payments processes.
The last session of the event featured the panel discussion ‘Working together to accelerate the transition to a brighter future’, with the participation of Athanassios Daflos, Senior Manager, Head of Transaction Banking Solutions, Eurobank; Stefanos Spanakis, Senior Manager, Piraeus Bank; Simone Colombo, Senior Vice President, Planet; and George Moraitis, Head of Payments and Cash Management Solutions, Corporate Transaction Banking, National Bank of Greece. The representatives of Greek Banks and pioneer companies in the field of e-payments discussed the current and future trends of electronic payments in the hospitality sector, including integrated payment processes, automation solutions and the use of open APIs.
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She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.