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61% of travelers had a flight delay or cancellation this summer; 83% lost money

Overall, summer travelers lost an average of $838 – more than double the national average cost of a domestic flight, and 17% missed milestone events, such as weddings, graduations and family reunions.

From lost luggage to canceled flights, this summer has been filled with headaches for travelers. With the Department of Transportation proposing a new rule that would increase protections for passengers, the travel insurance experts at Forbes Advisor decided to find out exactly how airline chaos has impacted travelers this summer. 

Forbes surveyed 2,000 travelers and found that 61% experienced a flight delay or cancellation this summer, and as a result, 83% lost money spent on prepaid hotel rooms, cruises and other activities.

Overall, summer travelers lost an average of $838 – more than double the national average cost of a domestic flight, and 17% missed milestone events, such as weddings, graduations and family reunions.

Lost and delayed luggage was another common travel snafu. 48% of respondents said their bags were lost or delayed while traveling, and 44% said their luggage was damaged when returned to them.

Top ways that travel chaos upended summer travel plans: 

  • Travelers that experienced baggage delays were without their luggage for an average of four days, and 11% never received their suitcases.
  • Travelers spent an average of $556 to replace the contents of their lost or delayed luggage.
  • 54% of summer travelers had to take a flight to pick up their lost luggage and 33% had to fly to a far-away airport to retrieve their bags. 
  • On average, flight delays and cancellations left travelers stranded at the airport for more than 5 hours.
  • 19% of travelers lost money on prepaid activities they missed due to delays or cancellations and 17% had to cancel their travel plans entirely and lost money on airport parking, transportation, dog kenneling and unused hotel rooms.
  • 13% of travelers missed a cruise as a result of flight cancellations and delays.
  • Canceled flights, delays and lost luggage were most common for passengers traveling within the U.S.
News Editor - TravelDailyNews Media Network | + Posts

Tatiana is the news coordinator for TravelDailyNews Media Network (traveldailynews.gr, traveldailynews.com and traveldailynews.asia). Her role includes monitoring the hundreds of news sources of TravelDailyNews Media Network and skimming the most important according to our strategy.

She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.

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