MONTREAL - Angel Host, a tech-enabled rental revenue-maximization company has announced a partnership with Enso Connect, a guest experience platform, to digitally connect with travelers and guide them all along their guest journey. The partnership will streamline online guest journeys across all properties under the Angel Host umbrella, bringing even more value to the company’s clientele - property managers and owners all over the world.
From AI-driven communication, to customizable automations and upsells, coming to life through a guest facing web-based app - the Boarding Pass, Enso Connect’s tech was chosen by Angel Host to support their all-inclusive tech-human solution, helping managed properties achieve their full potential.
Since its foundation in 2019, Angel Host has been disrupting the short-term rental sector, empowering hospitality professionals to delegate the most time-consuming tasks of their business: listings, pricing and reservations. The company’s unique tech-centered approach and a multilingual 24/7 guest service team resulted in tremendous growth even through the global pandemic. Dozens of hospitality brands in 10 countries trust Angel Host their properties and the number is rapidly growing.
"Integrating top-tier technology and exceptional human capital has been the key to our proven success, partnering with Enso Connect is a natural evolution that allows us to build on our digital guest experience", said Veronique Lalonde, Co-founder & COO of Angel Host.
Moving forward, guests in all properties under Angel Host’s management will enjoy a complete digital experience from booking to check-out. They will be able to verify IDs, sign agreements, learn more about the property and the neighborhood, remotely check-in, instantly order additional services, and receive step-by-step check-in instructions with digital keys, all from one web-based app, with no downloads required.
“We are proud to become part of Angel Hosts’ customer-focused tech-empowered solution. Our companies are looking in the same direction, committed to outstanding customer experience, personalized interactions and streamlined operations. We are excited to build processes tailored to specific needs of every brand and property in the Angel Host’s constellation”, said Francois Gouelo, CEO and Cofounder of Enso Connect.