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Bedsonline launches new automated tool to improve the booking experience for travel advisors

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The launch of the much-anticipated ‘Admin Fee tool’ will enhance the booking experience for Bedsonline’s travel advisor clients by automating the process of how fees are added and charged to bookings.

ORLANDO, USA –  Bedsonline, a leading global provider of online accommodation and ancillary products exclusively for travel advisors, has announced a new addition to its self-service toolkit for clients in North America, that is set to significantly improve their workflow and booking experience.

The ‘Admin Fee tool’ gives travel advisors the ability to automatically add fees for the services they provide to travellers quickly and easily, improving the efficiency of their workflow while also helping them to increase revenues.

With the booking in the shopping cart, travel advisors will have total flexibility to be able to add an admin fee themselves before finalising the booking, or alternatively to save it and add it at a later stage. 

Lauren Volcheff Atlass, Americas Sales Director at Hotelbeds, the parent company of Bedsonline, said: “We have been listening carefully not only to our clients, but to the industry as a whole, so we understand the importance for our travel advisor customers of being able to add an admin fee in a self-managed way to make their booking process more seamless and effective.

“We are not just talking about the practical part – which undoubtedly improves the daily operations – but about giving our clients the opportunity to add the rates of their own services to the final price, to give all the work they do a value – which, unfortunately is sometimes taken for granted.

“At Bedsonline we strongly support the role of the travel advisor. We believe that now more than ever travel advisors play an essential role in advising travellers, with expert information about the destination and that adds enormous value to travellers”.

“We are committed to ensuring that when travel advisors work with Bedsonline, the whole booking experience they have is as easy and efficient as possible for them. This new utility is just one example in a much wider suite of enhancements Bedsonline offers its customers to help them resolve their most common queries as quickly and conveniently as possible.”

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