DUBAI, UAE - MCOMS announce that the multi-awarded Caesars Palace Dubai has selected MCOMS HOTstream solution to enhance its guest experience and increase engagement.
Nestled on Bluewaters, Dubai’s most sought-after island oasis, Caesars Palace Dubai is an immersive lifestyle destination featuring indulgent stays, iconic hospitality, world-class dining experiences, awe-inspiring entertainment, and more.
Caesars Palace Dubai guests can now take advantage of MCOMS HOTstream platform’s exclusive features to relax in their rooms while ordering room service, making requests and reservations for the hotel’s facilities, watch their favourite TV programs, access information, and explore the resort’s amenities and services.
“Our endeavour at Caesars Palace Dubai is to ensure guests’ comfort in delivering unique and memorable experiences; and we rely on the expertise of reputed partners in upholding the highest service standards. In MCOMS, we find a robust combination of industry expertise and exciting new technologies that help us meet our goals” notes Mr. Atul Aggarwal, Area Director Of IT at Caesars Palace Dubai.
In addition, through HOTstream Signage, the resort can reach out to guests, publish information and promote services utilizing public displays that are placed in key resort areas.
Mr. Dimitris Xenos, VP Sales at MCOMS adds "We are excited to be chosen by Caesars Palace Dubai, one of the most respected and recognizable brands in the hospitality industry. MCOMS focus and commitment to technology development and innovation are key to our continued growth and we’re very appreciative of the opportunity we were given.”