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Children travelling with their parents on Air Transat are never seated alone

To obtain specific seats in the plane, it is recommended that passengers choose the seat selection service or the Option Plus package, which offers several advantages in Economy Class.

MONTREAL – Following the recent introduction by the Honourable Marc Garneau, federal Minister of Transport, of legislation to modernize transportation, Air Transat wishes to reiterate its commitment to taking every possible measure to ensure that families are seated together on its aircraft. The country's leading carrier for holiday travel in Canada and on transatlantic routes emphasizes that it has always done its utmost to seat children beside a parent.

"Air Transat is a family-oriented airline, and this rule has long been an integral part of the way we do business," says Air Transat President Jean-Francois Lemay. "We encourage parents travelling with their children to let our Information and Seat Selection Centre (1 877 TRANSAT) know about their family requirements and to arrive at the check-in counter within the time limits stipulated in the electronic travel documents. If they comply with these conditions, there is no reason for children to be seated alone."

To obtain specific seats in the plane, it is recommended that passengers choose the seat selection service or the Option Plus package, which offers several advantages in Economy Class. For a slight extra charge, these services provide customers with maximum peace of mind. Young globe-trotters aged 2 to 11 who are members of the Air Transat Kids Club benefit from free standard seat selection.

Overbooking: volunteers only
Overbooking is not common practice at Air Transat. "In exceptional cases where it happens, we always ask for volunteers to give up their seat and we compensate them properly," says Mr. Lemay. "I don't remember ever refusing to board a non-volunteer passenger. Our directives are very clear and everything is done with the greatest respect for travellers."

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Tatiana is the news coordinator for TravelDailyNews Media Network (traveldailynews.gr, traveldailynews.com and traveldailynews.asia). Her role includes monitoring the hundreds of news sources of TravelDailyNews Media Network and skimming the most important according to our strategy.

She holds a Bachelor's degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.

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