Nelson Veiga.
Also, Duetto promotes Nathan Crisp and Nevin Reed to VPs of Customer Success and Managed Services as company accelerates expansion.
NEW YORK – Duetto, the market leader in hotel profit optimization technology, announced that it has promoted Nelson Veiga to Chief Operating Officer, where he will lead the sales and service organizations as the Revenue Strategy technology company scales for the next phase of global growth. Veiga most recently led the Customer Success and Deployment teams over the past year, when Duetto's install base grew by more than 600 hotels and fully-deployed properties achieved on average a 6.5% year-over-year lift in RevPAR Index.
"Nelson has been instrumental in improving our processes and creating efficiencies that have allowed our new customers to deploy much faster, while also ensuring current users continue to receive unmatched customer service," said Patrick Bosworth, CEO and Co-Founder. "Those efforts matched with GameChanger, the industry's only Revenue Strategy application powering Open Pricing, have enabled our customers to drive significant revenue increases while better managing distribution complexity."
Bosworth continued, "Prior to serving as EVP of Operations, Nelson led our Americas sales team to record growth, and that background uniquely positions him for this role. Having a tight integration between sales and service will allow us to continue to scale, and I am thrilled to have Nelson step into this crucial position."
Duetto also announced two other key promotions: Nathan Crisp as Vice President, Managed Services and Customer Success, Americas; and Nevin Reed as Vice President, Managed Services and Customer Success, Casinos. Both will work from the company's office in Las Vegas and report to Veiga.
Both Crisp and Reed have more than 15 years of Revenue Strategy experience at some of the industry's largest hotel and casino companies. Crisp most recently served as VP of Revenue Management and Distribution for Trump Hotels. Before joining Duetto three years ago, Reed was Director of Revenue Management at Caesars Entertainment, where he was responsible for more than 8,000 rooms at four casino resorts in Las Vegas and Laughlin, Nev.
"Nathan Crisp and Nevin Reed are shining examples of the Revenue Strategy expertise our Customer Success and Managed Services teams bring to our customers, and I am excited to announce their promotions," Bosworth said. "Building on an already deep pool of talent and creativity at Duetto, these leaders will help us realize the true vision of Revenue Strategy that has animated Duetto since our founding."
Duetto partners with many of the leading hotels and brands around the world. More than 1,500 hotels and casinos in more than 60 countries have partnered to use Duetto's multitenant cloud-based applications, including GameChanger and its Revenue Intelligence application, ScoreBoard.
GameChanger, company's flagship Revenue Strategy application, helped produce a 6.5% average year-over-year RevPAR Index lift for fully deployed hotel customers globally in 2016. It is an unprecedented metric and marks the first time a Revenue Strategy solution has been directly tied to this kind of increase in revenue for hotels.
"We are tremendously proud that GameChanger has helped our hotel partners increase revenues dramatically in the past year," Veiga said. "With hotels in more than 60 countries and most major destinations, we have seen firsthand the positive impact of an integrated Revenue Strategy on hotel price optimization. And we thank our customers for their support. We are excited about the months ahead, when we will be sharing even more disruptive solutions with the industry."
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
