World’s first digital human for online corporate travel booking to debut at GBTA Convention.
AUCKLAND, NEW ZEALAND – FaceMe and Serko have announced a partnership that puts digital humans, highly realistic, visual representations of a virtual face created by software and driven by Artificial Intelligence (AI), at the forefront of online corporate travel and expense management.
Debuting at the GBTA Convention 2019 in Chicago, IL (August 3-7), FaceMe’s digital human platform will integrate with Serko’s Zeno product, which is designed to make corporate travel feel less like hard work for everyone.
Zeno is a next-generation online booking tool that uses intelligent technology, predictive workflows and a global travel marketplace to create better business travel. The addition of a digital human driven by FaceMe’s platform will give users a seamless ‘face to face’ conversational experience through a virtual customer service representative specifically designed for the Zeno brand – with real-time behavior to match.
Using FaceMe’s AI interface, users will be able to interact naturally with the digital human and make their travel arrangements in a conversational style using natural language.
“Zeno is designed to challenge the status quo of online booking tools. By bringing consumer grade innovations to the corporate travel market we can give travelers the ultimate online experience” said Darrin Grafton, Serko CEO. “With our AskZeno chatbot we introduced conversational commerce and an integration point with enterprise collaboration platforms, and we believe the FaceMe virtual consultant is the next evolution of that.”
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
