The agreement with the holiday airline SunExpress allows gategroup to take advantage of the untapped potential in the Turkish leisure market.
ZURICH GLATTBRUGG – gategroup and Turkish-based SunExpress have signed an exclusive agreement to provide in-flight catering and provisioning services across SunExpress’ entire domestic and international network. SunExpress is a leading airline for international leisure traffic to and from Turkey and domestic flights within Turkey carrying over seven million passengers per year.
gategroup will act as the sole concessionaire of SunExpress’ food and beverage retail onboard program providing passengers with the opportunity to purchase from a wide range of high quality food and beverage products for onboard consumption. The contract came into effect on February 1, 2018. gategroup will deliver the service in partnership with Sancak Inflight Service, who will provide the catering and logistics services required at SunExpress’ main bases at Antalya and Izmir Airports and throughout Turkey.
gategroup President EME and Americas Herman Anbeek said, “We are excited to provide our services to the Turkish market through this exclusive agreement with SunExpress as we see tremendous potential for the leisure tourism sector in this well-developed country. Working with Sancak Inflight Service as our business partner in Turkey ensures an optimal service for SunExpress and its passengers.”
SunExpress Deputy Managing Director Ahmet Caliskan stated, “Customer satisfaction is one of the top priorities for SunExpress and in this framework, Skytrax Awards, which is known as the ‘passenger's choice’, chose SunExpress as the world’s fourth best holiday airline in 2017. We have cooperated with gategroup and its experienced business partner in Turkey, Sancak Inflight Service, to offer our passengers more delicious and more diversified service by carrying customer satisfaction to a higher level.”
Sancak Inflight Service builds on over 25 years of catering experience and operates in seven international Airports in Turkey, enjoying a well-deserved reputation for its culinary excellence and customer service. Sancak Inflight Service Chairman of the Board Mustafa Bayrak said “We are looking forward to years of successful cooperation with SunExpress. Our business partnership with gategroup has created a remarkable added value which fits very well with the expectations of SunExpress.”
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