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Get-e launches app for fully trackable crew transfers

The app supports clients across all touchpoints, from pre-ride during the ride and post-ride.

AMSTERDAM – Get-e is further digitising and simplifying the management of ground transportation for airline crew, business travel and non-emergency medical transfers through the launch of its updated driver app, with increased tracking facilities. 

Providing a complete overview of each transfer in one place, ‘Get-e Driver App’ increases the level of control operators have over their ground transportation operations. All rides are tracked via GPS and locations are shared through the app. This means that if there is any delay an alternative driver is automatically dispatched, and passengers are notified when their driver has arrived at the pick up location. 

The app supports clients across all touchpoints, from pre-ride during the ride and post-ride. All parties, including bookers, station managers and passengers receive SMS notifications and emails updating them on the progress of the ride. Upon arrival, drivers display a ‘meet and greet’ sign for the passenger and the GPS tracking commences once the journey begins. Post-ride, the journey data is collated to provide performance management metrics for nominated stakeholders. A ride feedback function allows for monitoring of customer satisfaction. 

Alexander van Deudekom, CEO and founder, Get-e says: “Digitalisation of operational processes is more important than ever for our customers, which is why we developed our driver app in house. We custom made each aspect of the platform to provide crew with the information they need to feel secure and confident in their airport transfers.

“The use of our driver app not only enables full ride visibility but also supports enhanced duty of care and frictionless journeys, with no additional waiting around, without information, for transportation to arrive.” 

As well as being able to manage all transfers via an app, airlines using Get-e also benefit from receiving a single invoice each month with full visibility of costs, trips, travellers and pricing. Alongside the reduced costs afforded by Get-e’s global reputation, crew managers and finance departments can significantly reduce their administration time.

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Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.

She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.

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