Enhanced tool creates even more flexibility for both franchisees and their clients.
FORT LAUDERDALE, FLA. – A game-changer for Dream Vacations travel agency franchise owners, the award-winning Dream Vacations Groups Registration tool has been enhanced to accept credit card payments within an online groups registration platform, adding flexibility for both the franchisee and the consumer. This tool empowers franchisees to create and customize professional group event websites that showcase amenity options, highlight itineraries, accept secure payments during the initial registration process and more.
“We are committed to providing our franchise owners with the most user-friendly and innovative technologies they need to operate their business, which in turn lets them provide the best service possible to their clients,” said Sandi Szalay, vice president of information technology. “Having a tool that captures the basic booking information not only increases accuracy, but enables our franchise owners to devote more time to cultivating relationships and enhancing their groups’ overall experience.”
The Groups Registration payment function makes it seamless to book into a group and provides flexibility for franchise owners and their clients. From the ability for franchisees to capture initial booking information any time of day to a consumer choosing how much they want their initial payment to be and each passenger in a cabin having the option of paying together or individually.
“Providing our group clients the option to make their initial payment online is sensational. I'm certain that this will benefit me tremendously because it eliminates some of the initial apprehension that I receive when servicing my larger groups,” said Dream Vacations Franchise Owner Ron Beverly, Sr. of North Wales, Pa. “Many clients feel a greater sense of security putting their payments directly into the database which is a win-win. Also, it is one less thing that I have to do leaving me with more time to assist other customers. It's a wonderful tool for me personally because I have clients across the country and abroad, and they can make the payment at their leisure.”
Dream Vacations has made it easy for its home-based travel agency franchise owners to efficiently and effectively grow their group business with the Groups Concierge program. Available at no additional cost, this turn-key service handles all of the complex details that go into servicing and executing a successful group, including but not limited to contract negotiation, data entry, building groups, closing sales and more.
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